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Privacy Policy

Showa International (Netherlands) B.V. (Showa) may process personal data, as defined in the General Data Protection Regulation (GDPR), when you make use of its website (showagroup.eu / ChemRest.com). We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. Showa values clarity on how we process your personal data. This Privacy Notice describes the Showa’s policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights with due observance of the GDPR and any related Dutch legislation. By visiting our website, you are accepting and consenting to the practices described in this Privacy Notice. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.

1. Contact details

Showa International (Netherlands) B.V. is the data controller and with its headquarters at Strawinskylaan 1817, I Tower, (1077 XX) Amsterdam, the Netherlands (“Showa”). If you have questions or comments regarding this Privacy Notice please see under 10. “Questions”.

2. To whom does this Privacy Notice apply?

This Privacy Notice applies to visitors of the Showa website (showagroup.eu/ ChemRest.com).

3. What personal data do we process?

Showa processes personal data you have provided to us, personal data generated during your visit to our website and personal data we have obtained from other sources such as the Social Media platforms linked to our website:

  • Personal data provided by you: contact details and other personal data, including but not limited to, names, ages, gender, addresses, telephone numbers and e-mail addresses, provided through contact forms or other web forms. You can use most services offered through the website without providing your personal information.
  • Personal data obtained through or generated on our website: IP address, your browsing behaviour on the website such as information on your first visit, previous visit and current visit, the visited pages and the manner in which you navigate on the website.
  • Other personal data: our services are dynamic and we often introduce new features, which may require the collection of new information. If we collect materially different personal data or materially change how we use your data, we will notify you and may also modify this Privacy Notice.

4. Third party websites

Our website contains hyperlinks to websites of other parties and social media buttons. This privacy notice does not cover the links within this site linking to other websites. If you use a link from the website to a third party website, Showa is not responsible for the content of those websites or the services of these social media platforms. Nor is Showa responsible for the privacy policy and the use of cookies on those websites and social media platforms. We encourage you to read the privacy notices on the other websites you visit.

5. What do we use your personal data for?

We use your personal data for various purposes:

  • Informing you of services. We use the date to inform you of SHOWA's products and services by sending postal mails and e-mails to you and implement various campaigns.
  • Deliver services. We use the data to ddeliver products to buyers, users, distributors and customers.
  • Customer support. We use the data (which can include your communications) needed to investigate, respond to and resolve demands, inquiries and complaints and service issues (e.g., bugs).
  • Conduct tests and surveys. We use the data to conduct questionnaire surveys and product monitoring tests.
  • Improving and securing our website (showagroup.eu/ ChemRest.com). We use the data that we have about you to provide, support and make our services more relevant and useful to you and others.
  • Preparing and analysing user statistics. We use the data to produce aggregate insights that do not identify you. For example, we may use your data to generate statistics about our users, the demographic distribution of visitors to our site.
  • Security and Investigations. We use your data if we think it’s necessary for security purposes or to investigate possible fraud or other violations of this Privacy Notice and/or attempts to harm our visitors.

6. Legal grounds for processing

The main legal grounds used by Showa are:

  1. Consent: you will always have the right to withdraw any consent given to process personal data. Withdrawal of consent will not affect the lawfulness of processing before the withdrawal;
  2. (Conclusion of) an agreement: we will process your personal data if and to the extent necessary to enter into or for the performance of a contract;
  3. A legal obligation;
  4. Your vital interests: in order to protect these, should the need arise; and/or
  5. A legitimate interest: we may also process your personal data, if we have a legitimate interest and do not disproportionately infringe on your privacy.

7. Sharing personal data with third parties

We sometimes need to share your personal data with third parties:

  • Service providers. We may use service providers (processors) to help us provide our services (e.g., maintenance, analysis, audit, payments, fraud detection, marketing and development). They will have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated to not to disclose or use it for other purposes. The processors may solely process your personal data based on our instructions. For example, we work with service providers offering SaaS solutions (Software as a Service) or hosting services. We also hire IT service providers that provide support to the safe and stable operation of our systems. If we engage a third party to handle personal information, we shall perform a thorough background check on such third party and exercise proper supervision over such third party to ensure the safe management of personal information. We will conclude a processor agreement with processors which meet the requirements laid down in the GDPR.
  • Legal disclosures. We may need to share your data when we believe it’s required by law or to protect your and our rights and security. It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary. We attempt to notify visitors about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority.
  • Change in control or sale. We can also share your personal data as part of a sale, merger or change in control, or in preparation for any of these events. Any other entity which buys us or part of our business will have the right to continue to use your data, but only for the purposes and in the manner set out in this Privacy Notice unless you agree otherwise.
  • Commercial use. Your personal data will not be shared with third parties for commercial purposes.

8. Transfer outside the European Economic Area

We may need to transfer your personal data to parties located outside of the European Economic Area (EEA). We shall only transfer personal data to parties outside the EEA if an adequate level of protection of the personal data is ensured or if specific safeguards are in place (for example by making use of EU standard contractual (data protection) clauses) or if a legal derogation or exemption applies.

9. Transfer outside the European Economic Area

In accordance with the GDPR and applicable legislation and depending on the circumstances, you have rights with respect to:

  • Information, access and rectification of your personal data: you have the right to receive information about the type and contents of the personal data that is stored or processed by Showa or by third parties and to request the correction of and/or change to any incorrect or incomplete personal data that is held;
  • Erasure and restriction of personal data: under certain circumstances it is possible to request restriction of the processing or erasure your personal data;
  • Objection: you can object the use of your personal data or request to limit their use;
  • Data portability: you can request a copy of your personal data and the transfer thereof to another party.

If you have any questions, please see under 11. “Questions” and we will assist you with the process.

10. Cookies

On our website we make use of cookies. A cookie is a small text file placed in your computer by a webpage-server. Cookies are unique per user, and only legible by the server who send the cookies to your computer. Main objective from cookies is to save time and effort. Once accepting cookies, your personal preferences and/or selected settings will be memorized for future visits. Cookies are also used for tracking statistics, but will not contain any personal data. As per your preference, cookies can be accepted or not. Most browsers automatically accept cookies, but this can be changed in your browser settings. If you choose not to accept the cookies, you might not be able to use all interactive possibilities of this website and/or any other websites.

11. Questions

If you have any questions related to this Privacy Notice, please reach out to our Customer Service Office, by email info@showagroup.eu.

12. Complaints?

If you have any complaints about how we handle your personal data, please contact us by sending an email to info@showagroup.eu or calling +31 (0) 88 00 421 00. We would be happy to help you find a solution. If contacting us does not resolve your complaint, you can contact the Dutch Personal Data Protection Authority.

13. Changes

We keep our privacy notice under regular review and therefore our Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, a website or email notification of privacy policy changes). Your continued use of our website after we publish or send a notice about our changes to this Privacy Notice means that you are consenting to the updated Privacy Notice.

This Privacy Notice was last updated on 23 May 2018.

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